making informed decisions is crucial for ensuring quality, longevity, and overall satisfaction. Here are some essential tips to keep in mind as you embark on this significant home improvement project:
Opt for Established Companies: Choose companies with a longstanding presence in the industry. Such companies often have a proven track record of delivering high-quality workmanship and customer satisfaction over the years. Their longevity serves as a testament to their reliability and expertise, offering you added peace of mind.
Ensure Accreditation and Compliance: Verify that the window installation company adheres to relevant building regulations in the UK. Look for accreditations like FENSA (Fenestration Self-Assessment Scheme) or CERTASS (Certification and Self-Assessment Scheme), which certify compliance with building regulations for window installations. These accreditations ensure that the company meets stringent standards for safety and performance.
Review Customer Feedback: Take the time to peruse reviews and testimonials from past customers. Platforms like Google, Trustpilot, or the company’s website can offer valuable insights into others’ experiences. Pay attention to recurring themes in the reviews, such as reliability, professionalism, and the quality of workmanship.
Assess Guarantee Length: Inquire about the duration of the guarantee offered by the company. A longer guarantee period indicates the company’s confidence in the durability and performance of their products. Make sure to understand the terms and conditions of the guarantee, including coverage details and any exclusions. 10 year guarantee should be the minimum.
Visit Showrooms: If possible, visit the company’s showroom. Showrooms allow you to inspect the products up close, evaluate their quality and aesthetics, and explore available options. Additionally, interacting with knowledgeable staff can address any questions or concerns you may have.
Evaluate Website Quality: A well-designed and informative website reflects a company’s professionalism and dedication to customer service. Look for comprehensive product information, clear contact details, and additional resources such as FAQs or blog articles that demonstrate expertise in the field. A user-friendly website indicates the company’s commitment to a positive customer experience.
Exercise Caution with Promotions: While promotions and discounts may be appealing, be vigilant and examine the fine print. Generous discounts may signify inflated initial prices or hidden fees. Instead of solely focusing on discounts, prioritise transparency, quality, and value for money.
Download Company Brochures: Request and review company brochures to gain insights into the range of products and services offered. A comprehensive brochure showcases the company’s commitment to transparency and customer education. The absence of a brochure may suggest a lack of investment in providing helpful resources to customers.
By following these essential tips, you can navigate the process of acquiring new windows with confidence. Ensuring that you choose a reputable company that meets your needs and surpasses your expectations is vital for enhancing the comfort, energy efficiency, and aesthetic appeal of your home for years to come. A great example of a company ticking all the boxes above would be Polar Bear Windows which are based in Bristol. They are fully accredited, have a great website and lots of reviews to back up their work
