When you are using the Epson inkjet printer in the winter season, you may have an issue related to the black ink printing if you give the command to print color to the printer. So it prints all colors except black Ink.
Surprisingly, their printer has a full black cartridge; then, when they print black colored text, their Epson printer Prints Blank Pages Only .
Which bothers them so much that some even decide to replace the current printer.
But frankly speaking, Replacing a printer is not a permanent solution because this problem can also appear in the new machine.
In this article, I will share a complete guide about How to fix Epson printers not printing black color properly.
Why is my Epson printer not printing black Ink?
Often an Epson printer does not print black Ink when its nozzle or print head is clogged. Apart from this, there can be many other reasons for not printing black color.
- Black Ink is not available to print.
- The printer does not detect the cartridge.
- Nozzle or print heads are blocked.
- Driver or Firmware-related issues.
- The waste tank is full.
- Spooler services are not functioning correctly.
How do I Get My Epson Printer To Print Black?
When the Epson printer does not print black Ink, you should make the following changes to resolve the Not printing black issue.
Check the Ink level-
When the Epson printer is not printing the black Ink, you should start with inspecting the Black ink level on the Epson machine.
- Power on the Epson printer.
- Press the home, menu, or ok button.
- Go to the setup.
- Select ink levels.
- Press the ok button.
Clean the Print head-
If the Epson printer is not printing black while the Ink cartridge is full, you have to clean the printhead of the Epson printer. The print head is probably jammed or clogged with the chunk of ink. due to this, the Epson printer cannot print the documents in black colors correctly.
If you are using a Windows computer,
For Windows 10/ Windows 11 Users-
- Press Windows + R to launch the Run box.
- Type Control in the box.
- Press the Ok button.
- Click on the Devices and printers.
- Right-click on the Epson printer.
- Click on the Printer preference.
- Now Click on the maintenance option.
- Click on the Head cleaning option.
- Click on the start button.
For Mac Users-
- Open The system preference.
- Select Printers & Scanners.
- Select the Epson printer.
- Click on the options and supplies.
- Go to the utility.
- Click on the open printer utility.
- Press the head cleaning option.
- Click on the start button.
If these steps don’t help you clean the printer, you can clean the Epson printer head manually.
Turn off the printer For over a Night-
When you keep the printer on for a long time, don’t use it for printing purposes. Its components will get heated. Due to this, The Ink will be dried on the printer. Due to this, The Nozzle and printhead will be seized with the dried ink. To fix that error, you have to Switch off the printer for over a night. Now Power on the printer in the next morning, and then print something.
Clean The Nozzle-
If you don’t find any kind of problem with the printhead, Still Epson printer doesn’t print black. The nozzle might be jammed because of the dried Ink. That’s why it won’t print properly. So you need to clean up the nozzle and then retry to reaccess the Epson printer.
For Windows Users-
- Open control panel.
- Press Devices and printers.
- Right-click on the Epson printer.
- Click on the preferences.
- Go to the maintenance.
- Click on the Nozzle check.
- Press the Start button.
For Mac Users-
- Open the system preferences.
- Click on the printers & scanners.
- Pick the Epson printer.
- Click on the Options & supplies.
- Click on the utility Tab.
- Press The Open printer utility.
- Click on the clean nozzle.
- Press the start button.
Replace The Ink Cartridge On Epson Printer-
Some users cannot print black Ink from the Epson printer due to the cartridge issue. Most probably, cartridge is running out of ink, or it is damaged.
So you need to replace the ink cartridge on the Epson machine and then retry to print something in black Ink. It should be working now.
When you buy a new cartridge, always prefer to have a branded cartridge, and It should not be refilled one.
- Power off the printer.
- Open the print header.
- Now remove the black cartridge from the printer.
- Now unpack the new cartridge.
- Install the new cartridge into the Epson machine.
Now restart the printer, and then print something in black text.
Clear the Waste tank-
When too much Ink gets into the printhead when you print from the printer, your head stores it in the waste tank. So that the Ink does not get stuck on the printhead or other equipment.
If the waste tank gets full, you might have printing issues. In this case, you have to empty the waste tank of the printer; only then will your device work properly.
Reboot the print spooler settings-
If Windows computers cannot print the black text from the Epson printer, There might be an issue with the print spooler settings. Most probably, the printer spooler settings do not respond in Windows computers. So you need to reboot them and then give new print command.
- Open the RUN box.
- Type Services.msc
- Press The Ok button.
- Select the print spool.
- Click on the print spooler.
- Press the restart button.
Re-add the printer –
If the Epson printer is not printing black from computers but Copying fine. It means there is something wrong with the printer settings. So you need to remove the printer from the computer. Now re-add it again.
Add/remove the Epson printer on windows 10/ windows 11 computer-
- Open settings.
- Go to the Bluetooth & devices.
- Click on the printers & Scanners.
- Click on the Epson printer.
- Now Press the remove button.
- Now reboot the computer.
- Go back to the printers & scanners.
- Click on the Add a device button.
- Select your printer.
- Click on the next or done button.
For mac users-
- Go to the system preferences.
- Click on the printers & scanners.
- Select the Epson printer.
- Press the – button.
- Now press the + button.
- Select the Epson printer.
- Click on the add button.
Uninstall & reinstall the printer driver-
If you have re-added the Epson printer, but it won’t solve the black print issue. Please uninstall the Epson driver from the computer. Now install a new driver into the computer.
- Open The Run Window.
- Type Appwiz.cpl
- Press the Ok button.
- Select the Epson printer.
- Click on the Uninstall button.
- Now reboot the Epson printer.
- Download the Epson printer.
- Run The printer setup.
- Accept the installation terms.
- Follow the process to install the driver.
Reset The Epson Printer-
After trying the above steps If your Epson printer won’t print black, you need to reset the printer. Now reconfigure it on your device. Also, Update the Epson printer firmware
How to Fix Epson printer says offline but is connected to wifi.
Just like other Epson users, do you search ‘Why my Epson printer is offline and won’t print?’ or ‘Why is my Epson printer offline?’ in your search engine. If the answer is yes, then you are worrying about something every Epson user complains about. But, consider yourself lucky, because we are going to address all your Epson printer related issues here on this webpage.
Causes of Epson Printer Goes Offline
Epson is a renowned manufacturer of electronics like printers, and information and imaging related equipment around the globe. Despite their outstanding product quality and services, users get troubled with common issues like Epson printer says offline but is connected to wifi which are easy to resolve once the problem is understood.
After considering a few most common causes of printer offline error, you can answer your common query ‘Why is my printer offline Epson’, and develop expertise on how you can resolve it like a pro.
Way to Fix Offline Error in Epson Printer
Solution 1: Check Connection between the Devices
The first thing that comes into mind whenever an Epson printer is offline is whether the printer is not getting power, or its communication with the computer is interrupted. To rule out this possibility, check the connections first.
Types of connections that you need to check:
- USB Connectivity : It is better to see if the USB cable you are using is working properly else wiring issues can cause your Epson printer to go offline. If your USB cable is fine, remove the USB cable and turn off your printer for 5 seconds and then connect the USB cable back and switch the power on. If the error persists, you can try doing the same with a different USB cable.
- Wireless Connectivity: Improper connection with the network is another common reason behind faulty printers. Make proper connections on the printer with the wifi router and run your printer on good internet speed for its proper functionality. If the issue persists, move on to the next possible solution.
Solution 2: Epson Printer Driver Update
The printer driver acts as a bridge between the printer and the computer. It converts the printing commands we send from the computer into a printer understandable format. On using an outdated printer, the printer causes an error. Therefore, it is advised that users always keep their drivers updated by configuring their windows for automatic updates. To set your Windows 10 computer for automatic updates, follow the instruction given below-
- Open Settings in your desktop
- Click on Update & Security
- Click on Windows Update
- Click the Check for updates button
Once these settings are configured, the system will upgrade outdated drivers as soon as the latest version is available or remove the previous driver and download and install the latest driver automatically.
If Epson printer offline error persists, the last option you have is to restart the system.
Solution 3: Restart the Printer
It is said that most of the technical problems can be resolved by simply restarting the device and it is fascinatingly true. Turn off your printer and connect it again with the power source. Hopefully, it will start working properly.
If none of these solutions worked for you and you haven’t received the answer to your question, “Why is my Epson printer offline and won’t print?”, you might want to look further for the solution depending on the type of desktop (Windows or MAC) you have.
Fix on Windows 10 Process of Offline Status
Solution 1: Uncheck ‘Use Printer Offline’ Option
Windows devices have an option to keep the printer in offline mode. It is possible that this option is selected on your computer. To bring your Epson printer back in the online mode, uncheck this option. Follow the steps given below to change the settings in your system.
- Press the ‘ ’ key and ‘R’ key simultaneously to open the Run box
- Enter ‘Control’ in the search box and click on ‘OK’ button
- Click on the ‘Hardware and Sound’ option followed by clicking ‘Devices and Printer’ in the next screen
- Select your printer from the list shown and right-click on it to select the ‘Properties’ option
- On the next screen, you have to carefully see if ‘use printer offline’ checkbox is checked.
- Uncheck the box to use your printer online
- To save the settings, click on the ‘OK’ button
Solution 2: Reinstallation of Epson Printer
Another useful and simple method that comes into mind is the re-installation of your printer. This process will hardly take a minute but rule out the chances of improper installation. For resolving Epson printer offline error, you must not neglect this step.
Follow the underlying steps to resolve the error.
- Click on Start button given on your screen and go to ‘Control Panel’
- Next, click on ‘Hardware and Sound’ option
- Now, click on ‘Devices and Printers’ option
- Select ‘Epson Printer’ from the list of printer shown and right-click the icon
- Select ‘Remove the device’ and wait until the process completes and the printer is successfully removed
- Reboot your system for a fresh start
- Go through the same process again, and go to the ‘Printers and Device’ section in the control panel
- On the next screen, you will get an option to ‘Add a device’ on the top left corner
- On the next screen, a window will pop up, where you have to select on ‘Add a network, wireless, or Bluetooth printer’
- It will immediately start searching for all the devices nearby. Select your model of Epson printer and click on ‘Next’ to proceed.
Now that you have re-added your Epson printer, it might not show the Epson printer offline message again on the screen. If it does, Check the SNMP protocol as given below.
Solution 3: Check Simple Network Management Protocol (SNMP)
Simple Network Management Protocol (SNMP) is an Internet Standard protocol that collects and organizes the information of devices connected to the network and modifies that information to change the device behavior. When it receives a disturbing response from any device, it marks it as offline and the communication will break. To resolve the Epson printer offline issue, you can try disabling SNMP.
To disable SNMP, go to the port section of printer properties and uncheck SNMP to resolve the issue.
Solution 4: Restart Print Spooler Service
Now that you have tried all the possible solutions given above, the last arrow in the quiver is to restart the print spooler service. This service is used to manage print. However, if this resolves your Epson printer offline error then you are likely to follow this particular solution every time your question is “Why is my printer offline- Epson printer”, we must add.
Follow the steps given below to restart the service.
- Click on ‘ ’ and ‘R’ keys simultaneously
- Type ‘services.msc’ in the Run bar and press on ‘OK’ to open the service window
- Search for the exact word ‘Print Spooler’ service from the list shown below
- Right-click on the service and Restart.
If all the steps given above are followed right, you will troubleshoot the Epson printer offline issue on your own.
Once your printer is successfully added check if the Epson printer offline error is resolved and enjoy printing.
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