Top 10 IVR Service Providers

IVR Service Provider

IVR Service Providers – Be it a large business or a small one, hiring people just to answer phone calls all day becomes a bit of a burden for any company. Handling business calls can be a large undertaking for a business. But just spending on hiring employees to route calls to a different department or answer a simple question isn’t going to be economical.

Businesses are now looking into Interactive Voice Response – IVR Providers, to make this process much simpler. Although there are a large number of IVR Providers in India, selecting the right one for your business can be confusing and time-consuming.

If you are a business trying to figure out which IVR Provider to go to, this is the right post for you! We researched about some of the best IVR Providers in India and curated a list to make your choices much easier.

So here is the list of the Top 10 IVR Providers in India to help you with your business calls!

  1. Airmasterz Business Services

IVR Providers in India Everything You Need For Your Business Phone System

Airmasterz is a cloud-based call management system that provides solutions such as IVR, virtual number, toll-free number, cloud EPABX, automatic call distribution, call tracking & recording, reports etc. for business.

Features: Call Distribution. Branding, 24×7 turnaround, Professional voice, Superior service, Brand recall, Personalized experience, Right connection, Segregated menu, Professional voice for business, Personalized conversation

  1. Exotel

The Lego of Customer Communication

Powering 3 million customer conversations every day, Exotel is the building block that helps you stay in touch with your customers efficiently over calls and SMS. A Cloud Telephony Platform trusted by more than 1300+ companies of all sizes.

Features & Plans: Multi-level IVR, Personalised IVR, Recording, IVR menu customization, Real Time Notifications, Unlimited Channels & Channel Capacity, Visual Drag & Drop APIs, Daily Email Reports, Automated calls & SMS, Conditional call routing.

  1. Knowlarity

IVR Providers in India Give your Business a Voice

Knowlarity Trusted by over 15000+ businesses across 65+ countries, Knowlarity is the leading cloud communications provider in emerging markets. Knowlarity provides a suite of hosted products that makes business telephony reliable and intelligent. Its flagship products Super Receptionist and Smart IVR can process over a million calls an hour.

Features & Pricing: Unified Management, CRM Integration, Sticky Agent, Call Recording, Mobile App, Mobile Agent Access, quick updates and notifications

  1. WebXion

IVR Providers in India

Leader in Business Solution Services Since 2009

WebXion offers cloud-based IVR Service at Most affordable rates with an absurdity that all calls are recorded in their web based call log panel in real time.

Features: Custom IVR Call flow, Custom Welcome Message recording, custom auto response message, detailed call logs, Data storage. Free voice calls,

  1. Ozonetel

IVR Providers in India Connect. Communicate. Engage

Believe in building brands on intelligent cloud telephony solutions. Ozonetel also believes that communication doesn’t have to be as complex as it is. Their core offerings – Cloud Agent and Brand Agent – redefine, simplify, and enhance the way in which you communicate, connect, and engage with your customers.

Features: Web-based IVR solution, Easy to configure Messages, Text to Speech conversion, Multi-level IVR Systems, Mobility, Skill-Based Routing, Priority Routing, Barge in and call monitoring, Real-time dashboards and reports.

  1. IVR Guru

IVR Providers in India

Better information, motivation and control with IVR Guru

IVR guru provides easy control on clients as well as employees. Accelerate business with a faster pace and less effort with IVR Guru.

Features & Plans: Virtual phone number, B2B lead generation, Employee tracking system, Customer lead management, Lead Identification, Lead Grading, Lead Distribution, Lead Nurturing.

  1. Fonebell

IVR Providers in India

Unleash Your Business Potential with Fonebell Cloud Telephony Solution.

Fonebell offers comprehensive communication solutions to help meet customer expectations and sound professional. Their reliable on-premise communication tools establish smooth communication within the organization to boost business productivity.

Features & Plans: Audio conferencing, Automatic call transfer, Call audit and barging, Call queues, Unlimited Queues, Agent Login/out without reason, Queue reporting Skill-based routing, Call recording.

  1. Ameyo

IVR Providers in India Building Customer Experience that Exceeds Customer Expectation.

Ameyo is an all-in-one software based communication solution, from Drishti-Soft Solutions, that manages end-to-end customer journeys. A powerful and highly flexible IP-based contact centre software that lets you have a personalized interaction with every customer across multiple channels.

Features: Auto call distributor, Virtual queue management, IVR, Missed call alert, call recording, voice blaster, Automatic call distributor, VQ Pass.

  1. Aria

IVR Providers in India

Delivering high value, comprehensive and reliable telecom solutions

ARIA is the original designer and developer of PC-based voice processing systems. ARIA provides the software and hardware to convert existing PC’s into efficient Voice Logger and Interactive Voice Response (IVR) systems as well to help you decide on a new PC-based telephony solution for your organization.

Features: Voice recognition, DTMF Inputs, CRM, Conferencing, voice logger.

  1. Cube Software

IVR Providers in India

Empowered Communication. Superior Experience.

Cube Software Private Limited established in the year 1991, are engaged in offering CTI Products like Contact Center Solution/Quick Dialer, Voice Logger, IVRS, Voice Mail, Screen Logger, Call Billing Software, Conference Bridge, Fax Server, CRM, SMS Server, PMS, Digital Display Boards etc.

Features: Easy to Install and Configure, User definable call flows, Call flow wizard, Email Support, user-friendly interface, Database Connectivity, Text-to-Speech, Fax Support, Scalable Architecture, Outbound Auto Dialer, Advanced call screening, Call switching options

Based on Reader Feedback & Suggestions, we have added 4 more IVR Providers in India to the list!

  1. Solutions Infini

IVR Providers in IndiaAsia’s Fastest Growing Cloud Communications Company

Solutions Infini is a global leader in Mobile Messaging. Widely accredited as Asia’s fastest growing messaging company, Solutions Infini provides a host of services like Enterprise Messaging, SMS Gateway, SMS solutions and Voice based solutions.

Features: Branding, Miss Call, menu, Play, Dial, Timing, SMS, Mail, Script, Record, Conference, Date and Time

  1. Cisco

IVR Providers in India

Worldwide Leader in IT

Cisco Systems, Inc. is an American multinational corporation technology company headquartered in San Jose, California, that designs, manufactures and sells networking equipment worldwide. It is the largest networking company in the world.

Features: Unique and personalized IVR service, state-of-the-art IVR services, Easy-to-use IVR service creation environment, intelligent IVR application, Enhanced call control, platform management, speech integration and reporting services, Comprehensive database integration , Highly available, secure, and virtualized platform for mission-critical self-service requirements

  1. ITG

IVR Providers in India

One Source Solution Tele Contact

iTG India provides Computer Telephony Integration products, which mainly comprise of multi-channel contact center solutions, interactive voice response solutions, VoIP gateways & Tele PCX with support for Analog & T1/E1 interface, Carrier grade solutions which include TeleX C7 SS7 signaling gateways and multi-location VoIP-based enterprise communication solutions.

Features: Intelligent Automatic Call Distribution, Predictive Dialing with Campaign Management, Built-In Digital Call Recording System, Comprehensive Reporting System, Web-Based Communication, Automatic Email Response

  1. Microtel

IVR Providers in India

Opening the door to the world of Cloud Telephony

Microtel enables people to reach each other, businesses to find new markets and everyone to fulfill their potential. Across the India, We provide Voice SMS, IVR System services for everyone, and much more for businesses.

Features: Sound, Record, Text to Speech, read/write IVR data into an uploaded excel sheet, DTMF, Call Transfer, Web API call, Conference, Multilingual greetings.


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