Error PS036 in QuickBooks occurs when you attempt to update your payroll tax tables, but an error notice pops up on your screen unexpectedly and halts the update process. The problem manifests itself most frequently whenever you have difficulties validating your payroll subscription. There are a number of additional software-related issues that could result in the QuickBooks maintenance release problem PS036. The error code will cause a window that is now active to close, which will prohibit you from completing a process that is already in progress. In this post on the company’s blog, the error code is broken out in great depth, along with several useful options for fixing it. Okay, let’s get started!
Why am I getting an error message PS036 when I try to update the payroll tax table in QuickBooks?
While attempting to verify payroll in QuickBooks, users have reported experiencing the same problem for a number of different reasons.
Note: Carefully read the list that is provided below as it may assist you in overcoming the technical fault that occurred while you were changing the payroll.
1. You may encounter this problem if your payroll subscription is not currently active.
2. If there is more than one current payroll agreement, an inactive Direct Deposit agreement that was signed could cause the issue.
3. An Intuit QB error may be triggered if the QuickBooks Desktop file “paysub.ini” is corrupted. PS036
4. If you haven’t brought QuickBooks up to date with the most recent maintenance release
5. An incorrect Employee Identification Number (EIN) was recorded in the company’s file.
6. The company file contains an incorrect PSID.
7. Problems with compatibility between the Windows version of QuickBooks and the desktop version
When updating QuickBooks, these are some of the potential causes of the PS036 error message that may appear. Nevertheless, the most obvious cause of the update issue is a payroll subscription that is not now active.
What Kind of Repercussions Does The QuickBooks Payroll Update Error PS036 Have?
The following list of potential issues may arise for you in the event that the error occurs:
1. Purchasing a Payroll Subscription to Activate an Inactive Account In order to activate an inactive payroll subscription, you will need to purchase the subscription service from Intuit.
2. Active Window Crash or Degraded Performance: One of the instant outcomes of the error is that your active window crashes immediately the precise moment that the error takes place. This is one of the instant results of the error. Another negative consequence of the QuickBooks update problem is a sluggish performance.
3. Reinstalling the Complete Software Program Because of the Repercussions of the Error In some cases, you may also be required to reinstall the entire software programme as a result of the consequences of the error. During this process, it is possible that you will lose certain important credentials.
What should I do to resolve the QuickBooks error PS036?
Following is a list of the most effective strategies for resolving QuickBooks error code PS036 quickly and easily, now that we have a better understanding of the factors that might have led to its occurrence.
Note: In order to ensure that the troubleshooting solutions will be effective, please verify each item on this check-list before attempting to implement them.
1. Bring QuickBooks up to date with the most recent release
2. Verify EIN (Employee Identification Number)
3. Ensure that Windows has the most recent updates installed.
4. Confirm the login credentials for QuickBase.
The first solution is to fix the corrupted Paysub.ini file.
If, after confirming with the points that have been provided, you continue to have the same error while updating the payroll tax tables, you should rename the file that is called Paysub.ini.
1. Go to My Computer and then click the Organize button.
2. Choose the appropriate folder, conduct a search, and then select the View option.
3. Click “Show Hidden Files, Folders, and drive” after selecting “Hidden Files and Folders”
4. Navigate to My Computer once more, and then in the box labelled “Search” type the text “Paysub.ini” to locate the file.
5. Select the Rename option by making a right-click on the file.
6. Rename the Paysub file by renaming the.ini extension to the.old extension.
Note: that you will need to perform the identical actions for each of the Paysub.ini files that you have discovered. While doing so, keep in mind that the system does not allow for the file name to be repeated as it would create an error. You can prevent this from happening by including an additional letter or number in the file name. Proceed to the next available solution for the QuickBooks payroll issue ps036, which is continues.
Solution 2: Confirm that you have a subscription to QuickBooks Payroll
The most common reason for the occurrence of the QuickBooks error message PS036 is that the user “Can’t verify QuickBooks payroll subscription.” To complete the task successfully, just follow these simple steps:
1. Open up QuickBooks and sign in to your Payroll Service Account there.
2. Carry out the predetermined sequence of steps. Employee > My Payroll Services > Account Information & Billing Details
3. At this time, supply your precise login credentials in the appropriate sections, and then click the Sign-In button.
4. Once more, you should attempt to download the updates after restarting your system.
5. Determine if the fault persists after making the previous checks.
NOTE: Another mistake of a similar nature in the PSXXX series that you might come across while updating payroll is the PS077 problem. In the event that you experience the same issue, you can refer to our post on How to Fix QuickBooks Error PS077 for in-depth instructions on how to resolve the problem.
Solution 3: Confirm that you have a valid subscription to QuickBooks Payroll:
Before you start working on the Payroll Subscription Error PS036, make sure that you have the most recent version of the QuickBooks Desktop application and the Tax Table downloaded and installed on your computer.
1. Launch the QuickBooks application and ensure that you are signed in to your Payroll Service Account.
2. After that, navigate to the Employee menu and select My Payroll Services. Next, pick Account/Billing Information from the drop-down menu.
3. After that, you will need to input your login information and then click the Sign In button.
4. When you are ready, navigate to the Payroll Details area of your Payroll Account Management Portal after you have successfully logged in.
5. Confirm that the EIN that is presented with the company name is accurate.
6. Make the necessary adjustments by clicking Edit next to the option that says Payroll Admin, and then save your changes.
7. To save the changes, click the Update button, then click the Close button.
8. After that, you will need to restart your computer and then download the updates once more.
Launch the QuickBooks application and look into whether or not the QuickBooks Payroll error PS036 has been resolved.
Note: We strongly recommend that you seek the advice of our specialists if you are utilizing Direct Deposit for the company file that is experiencing this issue.
Your online payroll service will be validated, and the QuickBooks Desktop Payroll Error PS036 should be fixed as a result. In any other case, run a fresh installation of QuickBooks using the Selective Startup option.
Also go through this tool if you are unable to fix this payroll problem: QuickBooks Tool Hub
Clean installation of QuickBooks Desktop using selective startup mode is the fourth available solution.
There are some QuickBooks installation files that could be causing interference with the payroll update, which could lead to the occurrence of problem PS036 in QuickBooks Payroll. Therefore, in this scenario, you will need to utilise the QuickBooks clean install tool in order to do a fresh installation of QuickBooks Desktop.
Note: Before you begin the clean installation in the selective startup mode to repair the Intuit QB problem PS036, be sure to establish a backup of your company file. This will ensure that your accounting data is protected from any accidental harm that might occur during the clean installation process.
Change Windows so that it starts in Selective Startup Mode.
Make sure to generate a backup of your company file on an external storage device before beginning the installation of QuickBooks in selective startup mode. This will ensure that your data is safe. In addition to that, ensure that the details of your licence registration are readily available so that you can re-register the product.
1. Launch the Run command by hitting the Windows and R keys together at the same time.
2. After that, navigate to the Services tab and choose the option to Hide all Microsoft Services from the drop-down menu.
3. At this point, click the Disable all button and de-select the option to Hide all Microsoft Services.
4. After that, make sure that the Windows Installer option is selected, and then click the OK button.
5. As a last step, restarting Windows will cause the operating system to enter the Selective Startup Mode.
Also do read: QuickBooks Error 40001