The OnePlus 9 and 9 Pro have been available for almost a year. After launch, like other smartphones, there were several issues that OnePlus was able to fix with software updates.
Unfortunately, OnePlus 9 difficulties persist, particularly since the company began rolling out Oxygen OS 12 (based on Android 12) in December of last year. We have listed out several issues with the OnePlus 9 and OnePlus 9 Pro, as well as how to fix them!
However, if the issues persist even after trying our fixes, in that case, you must take your OnePlus phone to an authorised
OnePlus repair centre to get your phone fixed
Common Problems with OnePlus 9 Phones and Ways to Fix Them
We’ve compiled a list of the most common OnePlus 9 and OnePlus 9 Pro issues, as well as how to fix them. While some of the issues listed below will most likely be resolved in future software upgrades, others will necessitate special actions, changes, or workarounds.
Regardless, they’re all solvable in some way, therefore they should not keep you from enjoying your new OnePlus phone for very long.
1. App Notification Issues
Some owners of the OnePlus 9 and 9 Pro experience delayed alerts or only receive them when they launch the app.
Possible solutions include:
- It’s possible that the phone’s battery efficiency mode is causing delayed notifications. To optimise your battery, go to Settings > Battery > Battery optimization. Locate the apps that are causing the issue. If you want to make sure that an app stays open in the background, select “Don’t optimise.”
- If you want to make sure that an app stays open in the background, select “lock.” To begin, open the app. After that, go to the Recent Apps page. Long touch the app window to bring up the pop-up menu, then pick “Lock.” After that, you can remove it by simply repeating the process and tapping “Unlock.”
- Disabling the “adaptive notifications” setting appears to work for some users. Select None under Apps and notifications > Special access for applications > Adaptive notifications in Settings > Apps and notifications > Special access for apps > Adaptive notifications.
- Because app notification issues are caused by software, make sure that both the app and the phone OS are up to date.
2. Alarm not Working
The alarm clock is one of the more prevalent OnePlus 9 and 9 Pro issues following the update to Oxygen OS 12. Some users can’t turn off their alarms from the lock screen. The fact that the alarm notice simply appears on the lock screen and does not actually ring is even more concerning.
Possible solutions include:
- Try deleting the app’s data and cache. Open the app list by going to Settings > Apps and Notifications. Go to “Storage and Cache” after selecting the Clock app. “Clear Storage” and “Clear Cache” should be selected.
- After installing the latest version of Oxygen OS, several customers claim that executing a Factory Reset clears up some frequent issues. It’s not the best solution because you’ll lose all your data and have to set up the phone all over again, but if you’re having a lot of problems after the update, it’s worth exploring.
- If you notice a number of bugs after installing the OS upgrade, you might want to go back to Oxygen OS 11 until some of the issues are resolved. In their forums, OnePlus has a guide on how to do so.
3. USB-C Earphones Not Working
Following the Oxygen OS 12 upgrade, some customers are having trouble utilising their USB-C earphones or dongle.
Possible solutions include:
- This isn’t a bug, but rather the result of the OTG setting being disabled during the update. Enable “OTG Storage” in Settings > System.
4. Android Auto Problems
The majority of smartphones have issues with Android Auto. That is also the case with the OnePlus 9 and 9 Pro, which is unsurprising.
Possible solutions include:
- If you used the OnePlus Switch feature to set up your new phone, you may be experiencing Android Auto connectivity troubles. If that is the case, go to the Google Play Store, find the programme, uninstall it, then reinstall it.
- You may notice that the Android Auto app is no longer available in your app drawer. You will discover app settings stashed away in the phone settings if there’s a problem with them. Go to Android Auto >Bluetooth and Device Connection >Settings. You should be able to find whatever you require.
- Check the cable you’re using and, if necessary, replace it. If you’re experiencing frequent disconnections, it could be a hardware issue. If you’re using Android Auto Wireless, however, you should consider switching to a wired connection if possible for improved stability.
5. Camera Issues
Following the Android 12 upgrade, some users have reported a variety of OnePlus 9 and 9 Pro camera issues. Images get blurry and out of focus when you zoom in on a topic, and the problem worsens.
Possible solutions include:
- Try deleting the app’s data and cache. Open the app list by going to Settings > Apps and Notifications. Go to “Storage and Cache” after selecting the Camera app. “Clear Storage” and “Clear Cache” should be tapped.
- After installing the latest version of Oxygen OS, several customers claim that executing a Factory Reset clears up some frequent issues. It’s not the best solution because you’ll lose all your data and have to set up the phone all over again, but if you’re having a lot of problems after the update, it’s worth exploring.
- If you notice a lot of bugs after installing the OS update, you might want to go back to an earlier version until some of the issues are resolved. In their forums, OnePlus has a guide on how to do so.
- This software issue will most likely be addressed in a future version.
6. Connectivity Issues
You may have Wi-Fi and Bluetooth connectivity issues from time to time. Owners of the OnePlus 9 and 9 Pro, in particular, are experiencing Bluetooth connectivity difficulties that can only be resolved with a software update. You can try these generic troubleshooting tips until then.
Possible solutions include:
Wi-Fi problems
- Retry the connection after turning off the device and the router for at least ten seconds.
- Make sure that the Power Saver option is turned off in Settings > Battery > Power Saver.
- Re-establish your Wi-Fi connection. Long-press the connection name in Settings > Wi-Fi and network, then touch “Forget.” Re-enter the information and try again.
- Make sure the firmware on your Wi-Fi router is up to date.
- Make that the device’s applications and software are up to date.
- Make a note of your device’s MAC address in your Wi-Fi network settings (the gear icon next to the name, then click Advanced), then check that it is granted access in the router’s MAC filter.
Bluetooth Issues
- If you’re having trouble connecting to your automobile, check the device’s and car’s manufacturer’s manuals and try resetting your connections.
- Make sure you’re not forgetting anything important during the connection process. Some Bluetooth devices come with their own set of instructions.
- Make sure nothing needs to be changed in Settings > Bluetooth and Device Connection.
- Go to Settings > Bluetooth and Device Connection, then remove all previous pairs and start over. Don’t forget to remove any devices from this list that you are no longer connected to.
Conclusion
The OnePlus 9 Pro was recently released by OnePlus, and it boasts the best features in its pricing range. Many consumers have reported concerns and troubles with the OnePlus 9 Pro smartphone after using it. But don’t be concerned today. You can follow the above tried-and-true solution to all of your problems.If you’re still having problems with your OnePlus phone that aren’t listed above, you’ll need to take it to an authorised
OnePlus repair centre to get it fixed.