How to Fix Script Error When Accessing QuickBooks Desktop?


One of the most annoying errors which you may face while opening your QuickBooks company file is the script error. The script error provides no information about its cause. If you’re weary of receiving the script error in QuickBooks desktop, you don’t need to worry as we have earmarked effective troubleshooting strategies to assist you in resolving the scripting error in QuickBooks.


Script issue is often associated with the I.E browser, when QuickBooks software connects to the internet using the default Internet settings. If JavaScript or VBScript have any installation issues, or if Internet Explorer is unable to execute these scripting languages for some reason, a script error will appear in the QuickBooks Desktop software.




What triggers Script Error in QuickBooks?

The occurrence of the script error in QuickBooks desktop might be caused by a variety of factors. However, the causes listed below are the most typical ones. So, let us go through them.

  • The script processing tools in QuickBooks may be disabled.
  • A damaged Windows user account could be the reason.
  • Changes made to the computer device previously were not stored.
  • Script debugging may be enabled.
  • The data downloaded from the internet may not be in sync with the script program.


Methods to rectify the QuickBooks Script Error

The ways to fix the script problem in QuickBooks are outlined below. Follow these actions to reach a resolution:

Method 1: Alter your Internet settings

Follow the instructions outlined below in order to add the Intuit website in the list of trusted websites.

  • Open Internet Explorer web browser.
  • Click the ‘Security’ option under ‘Settings.’
  • Choose the ‘Trusted Sites’ option and then include ‘*’ as a trusted website.

  • Thereafter, choose ‘Trusted Sites.’
  • Make an Exit from the trusted sites tab.
  • Unselect the ‘Enable Protected mode’
  • Shut down the Internet Explorer browser.
  • Now access QuickBooks Desktop again and investigate if the script error got resolved.
  • However, if script error keeps lingering on, then jump to the below-mentioned method.


Method 2: Enable Script Debugging in the Internet Explorer browser.

Follow the below enumerated steps to enable script debugging in I.E:

  • Initially, open I.E browser.
  • Head to ‘Tools.’
  • Choose ‘Internet options.’
  • The, click on ‘Internet Options’.
  • Then, choose the ‘Advanced’
  • In the ‘Advanced’ option, head to ‘Setting.’
  • Subsequently, navigate to the ‘Browsing’
  • Now, ‘Turn on’ the ‘Script Debugging.’

  • Once turned on, click the ‘OK’ button to culminate the process.
  • Close Internet Explorer and then reopen it.


Method 3: Wipe off the I.E Cache Data

To remove the Cache from the Internet Explorer browser, proceed as follows:

  • Access the Internet Explorer.
  • Move to the Internet Explorer settings.
  • Head to the option labeled ‘Browsing History.’
  • Choose the ‘Delete’

  • Make sure that you select ‘History’, ‘temporary internet files’, and ‘cookies’

  • Afterwards, Select the ‘Delete’
  • Finally, select the ‘Apply’ button and followed by hitting on ‘OK.’


Method 4: Run the I.E browser in Compatibility view

Launching the Internet explorer browser in the compatibility view may rectify the script error issue. To proceed ahead with the same, adhere to the below mentioned steps:

  • Firstly, open Internet Explorer.
  • Once you have opened the I.E browser, head to ‘Settings.’
  • Then, choose the ‘Tools’
  • Within ‘Tools’, go to the ‘Compatibility View’
  • Place a checkmark next to the option that states ‘Display all websites in compatibility mode.’
  • Hit the ‘Save’ button to save the changes you made.


Method 5: Disable Add-ons in I.E

  • Open Internet Explorer.
  • Head towards the ‘Internet Options’ from the ‘Tools’
  • Click on ‘Programs.’
  • Then, click on ‘Manage Add-ons
  • Make sure to ‘Disable’ the add-on after selecting it.
  • Click on the ‘Ok’ button and then close Internet Explorer.


Method 6: Un-select the SSL certificates in I.E

  • In the inception, you need to launch the Internet Explorer browser.
  • Then, choose ‘Internet Options’ from the ‘Gear menu’ at the top.
  • Underneath the ‘Content’ option, hit on the ‘clear SSL’
  • Select the ‘OK’ button in order to save the changes.


Method 7: Ensure that Internet Explorer is your Default browser

To make I.E your default browser, follow the steps provided below:

  • Launch Internet Explorer.
  • Go to ‘Settings.’
  • Locate the ‘Program’
  • Choose the ‘Make Default’ option and also mark the box adjacent to the option that states ‘Tell me if Internet Explorer is not the default web browser.’
  • Choose the detailed instructions option.
  • Then, make Internet Explorer your Default web browser.
  • Once you are done, check if the script error got fixed. If not, no worries; just move on to the next troubleshooting method.


Method 8: Disable Script Error Notification in the Browser

  • Start Internet Explorer.
  • In the top-right corner, choose the ‘Tools’
  • Opt for ‘Internet Options.’
  • Now, sail to the ‘Advanced’

  • Remove the checkbox next to the ‘Display a notification about every script error’
  • Click the ‘OK’


Method 9: Add the URL in the Error message to the List named Restricted Websites in QuickBooks.

Follow the below-mentioned instructions:

  • Open QuickBooks and go for the ‘Help’
  • Select ‘Internet Connection Setup’, followed by clicking on ‘Next.’
  • Go to the ‘Restricted Sites’ tab and look for the ‘Security’
  • Choose ‘Sites.’
  • Now copy and paste the URL containing the error notice.
  • Press the ‘Add’ option and then select the ‘Close’
  • Finally, choose ‘OK’, followed by selecting ‘Done’ to save your changes.


That’s all. Time to Wind up!

We are optimistic that the methods entailed in this article served your purpose towards rectifying the Script Error when accessing QuickBooks Desktop. If you face any issue while following any of the methods, reach out to us without reluctance.

Our team of QuickBooks error support experts will make sure that you get rid of all this issue, along with a vast array of other methods in QuickBooks software. We are available 24/7 for assistance.


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