How to create an On-demand Food Delivery Application?


Are you currently doing a food business but don’t have an excellent food-delivery app to increase your sales? If yes, then you have reached the right place as through this article, you will come to know how to create an On-demand food delivery application.

According to the latest report by Business Insider, the mobile food delivery business has been one of the fastest-growing sectors since the pandemic hit that is 2020. So, it’s the right time to make your food delivery app through which you can take your business to new heights.

These days, when the world is going through tough times, the demand for on-demand apps have surged significantly. Due to COVID-19 are afraid to step out of their homes, so they take the help of apps to fulfil their requirements. However, if you talk about the food business, it is not left untouched via apps. Do you know the market revenue of various food apps like Uber Eats, DoorDash has increased 204%. The reason is very clear in the above discussion, and also they offer a wide selection of cafes, restaurants, etc., with just one click.

So, let’s start with how to create an on-demand food delivery app to grow your food business or go here for Swiggy clone application?

  1. Conduct market research

Before starting, the food delivery app for your business market research is one of the essential phases. By doing this, you will come to know various things related to your food business-like target audience, the latest food industry trends, and not the least competitors.

So, if you want your app will go in the right direction, first grasp the overall market scenario and hottest online food delivery trends to offer something unique to your customers.

  1. Choose the right revenue model.

There are various aspects of the revenue model which you have to consider, and then you have to take the right decision. Like: –

  • Revenue sharing

There are many home delivery food apps that coordinate with various eateries on pre-defined commissions for every order. However, the commission rate is different for every order based on the size of the order.

  • Delivery charges

Food delivery service providers indeed generate income through delivering food items to the assigned address. So, the overall cost of food delivery is calculated on the basis of distance and price of the item.

  • White labelling

In this idea, many food delivery service providers take the dish from restaurants or cafes and sell them as their offerings. However, this is one of the best options when that particular restaurant has not gained any attention.

  • Surge pricing

This is one of the monetization techniques of generating income. In this concept, a food delivery provider takes extra charges at peak times like lunch or dinner. Apart from that, there are a number of top food delivery apps that surge their cost during the festive season or lunch or dinner time.

  • Advertisements and promotional services

Another area where food delivery applications generate income is promoting the specific restaurant’s profile on the search listings.

  1. Choosing the right business model

Existing food delivery apps business models are: –

  • Cloud restaurants model

In this, restaurants remove their in-house dining services and serve audiences via food delivery businesses only. That means, here, the customers’ demands are prepared in the cloud kitchen, and they get delivered via employed delivery agents.

However, the best part of this model is that it takes less investment and delivers food at lower rates, keeping hygiene in mind.

  • Meal kit delivery model

This is another model which is gaining traction in the food delivery industry. In this, they serve customers through people who want to cook as per their recommendations but don’t have enough money to cope with resources and ingredients.

Under this concept, various restaurants will offer curated ingredients and recipes to the customers. Here customers have both the options that are non-veg and vegetarian.

  • The order model

This model was first introduced by JustEat and Grubhub. However, this model’s unique selling point is that it notifies clients of a new restaurant order. Moreover, it has also replaced the old-fashioned phone ordering system with the web portal and mobile app services.

Must-have features of on-demand food delivery app

  1. Customer-app
  • Multiple payments options

While developing an app for your food business, you must discuss the payment gateways integrated into the app. So, always go for multiple payment options like digital wallets, net banking, etc. will help clients to make order payments effectively.

  • Order history

If the customer wants to repeat its past order by chance, it will not be required to complete the full process and order. This time-saving feature needs a few clicks to repeat the order.

  • Rating and reviews

This is another must-have feature of an app that will help your food delivery app improve your services for long-lasting profit and growth.

  • Food cart

Customers often want to place an order for various meals from different restaurants as they are not getting the same from the one. However, this option will help the client add or remove the dish from the cart before placing an order for the final payment.

  • Order tracking

With the help of this feature, the user can easily track the real-time locations of their orders. Apart from that, through this feature, they will get the latest updates about the order’s status.

  1. Restaurant app
  • Restaurant profile

With this feature, the restaurant admin can edit the prices of the dishes, food listings, current updates, etc., so that customers will get to know through the app.

  • Payments tracking

This is another powerful feature for the restaurant app by which they can keep track of all the payments. This will help them check payments histories and check any pending payments according to the requirements.

  • Brand management

If any restaurants are operating through various locations, then this powerful app feature will help them manage their store efficiently.

  • Special offers or coupon code management

This helps the restaurant owners to promote their upcoming deals, discounts, offers, etc., so that more and more customers can join the family.

  • Daily sales updates

Another feature enables food providers to keep an eye on the overall performance of the food ordering app. Through this feature, they will get daily sales updates and analyse how much profit they are generating.

  • Customer support

This is one of the essential features in-app that helps them address various customer issues to solve them as soon as possible for growth.

  1. Delivery staff app
  • Push notifications

Through this, the assigned delivery agents will get push notifications for the deliveries they have to do. Apart from that, this feature also allows agents to accept or reject the order according to their convenience.

  • Call or chat option

The call or chat option is most essential for an app as it will help the agent to view their contact number if they face any issues while finding the exact location, etc.

  • Status update

This feature allows agents to update the delivery status as soon as they deliver the order or by chance if it is pending.

  • Secure login

Secure login is another essential factor that determines the overall reliability of a food delivery app. While asking developers to build a food delivery app, go for multi-layered security architecture development to offer secure log in to the agents. However, this will help agents to safely log in to the app with their assigned username and password and proceed with accepting and rejecting orders.

  1. Admin panel
  • Feedback management

This feature will help the admin panel of the restaurant to view customer’s ratings, reviews, feedback from time to time for improvement.

  • Delivery management

Adding this option in the admin panel will allow the admin to view and streamline all the deliveries in one place and also helps in managing the influx of every order smoothly.

  • Restaurant management

The admin of the app can easily manage and also list the various restaurants on the app. However, this feature also allows them to add and remove any restaurants from the app according to the requirements.

  • Modify elements of the app

Staring from users to product and also design this feature allows admin to do everything.

The bottom line

This is the right time to launch your on-demand food delivery app. The reason is the growing food market. But it needs an in-depth study of various aspects of the food industry and, most importantly, the target audience. it’s very

So, whether you are a startup or have some experience in the food sector, launching an app can be daunting. As it is said that nothing is impossible in this world, that means I am not saying it is challenging but not accessible as well. Keep everything in mind while planning to have a food delivery app for your business, as a single mistake can ruin your dreams as well as your hard-earned money. For more information, go for the Swiggy application source code.

Author Bio –

Hermit Chawla is a MD at AIS Technolabs which is a Web/App design and Development Company, helping global businesses to grow by Global Clients.


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