If the internal credit control team struggles to recover an unpaid debt, getting professional help is the best option. However, putting an overdue debt in the hands of a financial collection agency can be exceptionally challenging. So when you make the decision to seek professional debt collection support, it’s essential to ensure that it’s a course of action that can deliver results.
A professional financial collection agency will be focused on achieving positive outcomes. Sometimes, going with third party psychology is enough to get results. Unfortunately, there are many documented cases where the creditor has been chasing the debt for some time without success. However, we highly recommend running one or two letters from a debt collection agency for successful collection.
There are factors that can make a significant difference to the potential effectiveness of a collection agency. It’s a good idea to make yourself aware of these before taking the next step.
Legal action
Having the legal authority of a County Court Judgement (CCJ) to support their efforts helps enhance the financial debt collection agency’s chances of success. The CCJ may be enough to persuade the debtor. They’ll help you settle their overdue accounts.
Besides, there are additional courses of action that you can always take. For example, obtaining a charging order against a debtor’s property or instigating bankruptcy proceedings can help you with your debt-related concerns.
Sign-up fee
There’s no better incentive for a financial collection agency than getting paid based on results. So a commission-only basis with no upfront joining or handling fees is a business model that works well.
In addition, the best type of charging structure offers a fixed commission rate. So whether it takes the agency a single day to recover or an entire year, it means it’s in their interest to act as quickly as possible.
Attention to detail
The integrity of the paper trail can be a critical factor in a financial debt collection agency’s performance. The robust systems in place ensure the quotations and invoices carry all the relevant information, including accurate client contact details, and are clear with a large corporation.
In some firms, delayed payment can be due to faulty admin rather than a reluctance or inability to settle a debt.
Don’t delay
When you put a debt in the hands of a debt collection agency, it pays to act sooner rather than later. The longer an account remains unpaid, the more difficult it can be to recover the debt. In addition, over a period of time, a debtor’s circumstances can change significantly with the potential for them to take action, which could complicate the debt collection process, including closing down a business, moving premises, or hiding assets by transferring them to another corporate entity.
There are industries where debt collection can be quick and successful. But, when you hire a financial debt collection agency, the agents here utilize tried and tested methods, expertise and persistence. With a straightforward commission-based charging structure and no sign-up fees, be confident that agents will help recover the majority of debts.
Conclusion
Exceptional customer service is the most important thing to consider when choosing a firm. When choosing a debt collection agency to handle debt recovery, it’s more about safeguarding the reputation. At Vital Solutions, we’re committed to delivering results while also being unwaveringly focused on the needs of the customers.
When offering a professional recovery service designed to be proactive and highly effective in recovering monies you’re owed, it’s more about reflecting positively on the brand and, wherever possible, maintaining good relations with the valued customers.