Here’s What to do When QuickBooks Already has a Company File Open 

QuickBooks Already has a Company File Open
QuickBooks Already has a Company File Open

There are instances when users get QuickBooks already have a company file open message while opening QuickBooks and the company file. It usually happens when the host multi-user hosting is not set up correctly. QuickBooks allows numerous users to work on the same company file, but any issues with the hosting give rise to company files and multi-user errors. The error restricts the user from opening the company file. Some users get this company file error with the message, “QuickBooks company file is in use. Please wait.” Through this article, we will brief you on causes and solutions to fix this company file error, so stay connected until the end.

Getting QuickBooks already has a company file open message? Call us on our toll-free number and communicate with the QuickBooks support team about the issue for assistance

Reasons why QuickBooks says company file is in use

Following are the major reasons that trigger this company file error in QuickBooks:

  1. Incorrect host multi-user access settings on the server computer and the workstation.
  2. Applications running in the background interfere with QuickBooks processes.
  3. QuickBooks Database Manager Service failed to run on the server computer.
  4. Another user is already logged in and working on the company file.

In the following section, we will discuss various resolutions that will help you fix the error permanently.

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Solutions to Fix QuickBooks not loading company file error

There are numerous ways to fix this company file error. The most effective of them are listed below. Follow the solutions carefully and get rid of the issue right away.

Solution 1. Keep QuickBooks up-to-date on the server and the workstation

The steps listed below are to update QuickBooks manually:

  1. Close the QuickBooks data file and then quit the QuickBooks Desktop application.
  2. Click the Windows Start menu, find the QuickBooks Desktop icon, and right-click it.
  3. Select the Run as administrator option, and the No Company Open window will appear on the screen.
  4. Click the Help menu and select Update QuickBooks Desktop.
  5. Choose the Options menu, select Mark All and click the Save button.
  6. Click the Update Now tab and select the Reset Update checkbox.
  7. Click Get Updates, wait till the download completes and then open QuickBooks.
  8. When prompted to install the update, click Yes and restart your PC.

Solution 2. Open Task Manager and restart QuickBooks Database Manager service

Restarting the QuickBooks Database Server Manager will refresh the service, thereby resolving internal issues.

  1. Go to your Windows Desktop, right-click the Taskbar on the bottom of your computer and click Start Task Manager.
  2. Choose the Processes tab, and look for the QuickBooks process with the name QuickBooksDBXX.
  3. Right-click QuickBooksDBXX and click End Process.
  4. Select Yes to complete the task and reopen QuickBooks Desktop.
  5. Try to open the company file again.

Solution 3. Grant permissions to the QuickBooks user

  1. Run the QuickBooks Desktop application on the workstation, not getting the error.
  2. Open the company file and click View Users under the Users section.
  3. Make sure the user getting the error is opening the company file.
  4. Go to the Company section, select the Users tab and click Set up Users and Roles.
  5. Select New, enter the name of the new user, and click Add.
  6. Go to the Roles section and add a role to the new account.
  7. Click OK and then close the window.

Solution 4. Log in to Windows with an Admin

  1. Go to your Windows Desktop, open the Windows Start menu and choose Log off.
  2. Click Switch User and enter login details to log in with the admin account.
  3. Tap the Enter key, and you will be logged in as an administrator.

Solution 5. Check Multi-User Hosting on each workstation

  1. Open QuickBooks on each workstation connected to the network and select the File tab.
  2. Select Utilities and check if the Stop Hosting Multi-User Access option is displayed.
  3. If you see the option, it indicates the hosting settings are correct.
  4. Now, close QuickBooks and repeat the same steps on each workstation.

Solution 6. Get QuickBooks Tool Hub and use the Program Diagnostic Tool

The tool will run a variety of repair processes and resolves issues related to the Microsoft components, and helps in resolving the error. The following steps will guide you on how to run the tool:

  1. You need to close data files and quit QuickBooks Desktop so you can open your web browser.
  2. From your web browser, download the newly released version of QuickBooks Tool Hub on your computer.
  3. Save the QuickBooksToolHub.exe file to an easily accessible location on your
  4. workstation, like Windows Desktop. Open the file and follow the on-screen instructions.
  5. Click the agree to the terms and conditions checkbox to install QuickBooks Tool Hub successfully.
  6. Look for the QuickBooks Tool Hub icon on the desktop once the installation finishes.
  7. Double-click the QuickBooks Tool Hub icon to open it, and then choose the Program Problems tab.
  8. Click Run QuickBooks Program Diagnostic Tool to eliminate the program issues.
  9. Reopen QuickBooks and try to open the company file again.

Solution 7. Make use of the Quick Fix my Program from the QB Tool Hub

The tool will stop the interference of other background processes by shutting them down and also runs a quick repair on the program.

  1. Within the QuickBooks Tool Hub, select the Program Problems tab and click Quick Fix my Program.
  2. Run QuickBooks and sign in to the company file.

The blog on ‘QuickBooks already has a company file open’ ends here. We have explained the major causes and basic troubleshooting solutions to fix it. We hope the resolutions discussed above work for you. If you are confused and need more help, call us on our toll-free number and seek guidance from certified QuickBooks professionals.

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