Genuine product reviews are the most trusted marketing way to increase e-commerce sales. 90% of the customers purchase products only after reading the online reviews as it directly influences their decision to make a purchase on the store.
Here’s the blog to get more reviews on your store:
1. Make a simple process for adding a review
If your visitors get annoying on your site, there is a high chance that they will leave your site without completing any action. Complicated review forms with too many fields can discourage customers. So, you need to keep it short and simple so that buyers can easily leave a review on your products after making a purchase. Shopify developers can help in designing your site as per the user’s preference.
2. Email your customers
Never miss any chance to get reviews from the customers. Grab more and more reviews from them by sending emails. Ask Shopify marketing experts to set up automated emails to customers once they receive their product. Attractive emails will nudge them to share their experience.
3. Give rewards for submitting a review
If you run a customer loyalty program on your eCommerce site then you can give points when they leave a review. Having a loyalty program will keep your customers connected for a longer time, thus encourage them to place the next order in the future. Loyalty programs are such a great way to build credibility so let your buyers earn the rewards through leaving a review & ratings.
4. Set up product recommendations
Product recommendations are an effective way to re-engage customers to shop from your store again. While sending them emails asking for product reviews, don’t forget them to show new product recommendations. By doing this, will help them to encourage more purchasing and they can share recommendations with their friends or family.
5. Give them order delivery date choice
Every customer wishes to get their order delivered as per their chosen delivery date and time. But the fact is most Shopify web design services companies don’t give that option. But no need to worry install the best order delivery date application in your Shopify store and allow all the buyers to choose custom delivery date & time. Also, you can manage it without having any technical knowledge.
I hope, these tips will help you grab more reviews on your products & customer service. Hire a Shopify SEO expert to build your online presence on the top of search engines.