The market for interactive touch screen kiosks has exploded in recent years. It is expected to more than double in the next five years. Do you know why? It is due to the utility and benefits of touch screen kiosks & digital poster kiosks. Businesses, for example, can place touch screen kiosks in locations and markets where they have customers but cannot or will not open a branch office soon. This gives them access to larger markets at a fraction of the cost of establishing a branch office in those far-flung regions. Touch screen kiosks not only assist businesses in reaching out to customers outside of their regular operations. That sounds promising, but the question is, what kind of kiosk will you need? How can you benefit from it?
To understand this, we will first look at the five most common types of touch screen kiosks in Dubai:
1. KIOSKS WITH PAYMENT TOUCH SCREEN
Payment Touch Screen Kiosks are a common sight in Dubai; you can find them everywhere, and more businesses are beginning to use them. A wide range of services can be provided by this type of touch screen kiosk in Dubai. For example, when paying a bill, the customer does not have to wait in long lines at a designated branch. Instead, it can be done on any of the kiosks that are typically placed in easily accessible and convenient locations. They can also be found at the entrances to residential buildings. This has a significant impact on the customer experience and satisfaction. Other peripherals and accessories can enhance the utility of this type of touch screen kiosk. Integration of contactless payment methods or payment via credit/debit cards or digital mediums such as Google Pay, Apple Pay, or Samsung Pay, for example.
This will undoubtedly make your customers happier and more satisfied. Furthermore, such kiosks help to reduce the workload and pressure on the staff, which can be useful in reducing resources and cost-cutting strategies.
2. TOUCH SCREEN KIOSK FOR TICKET OR TOKEN DISPENSING
Nowadays, you can find a ticket or token dispensing kiosk in almost any customer service center, bank, public office, government department, hospital, or other industry. These touch screen kiosks are frequently used in conjunction with customer flow management systems or queue management systems. These computerized kiosks that distribute tickets and tokens are generally installed when a company expects a big influx of clients or visitors to the branch or office. Numerous tasks are possible with this kiosk. The configurations using merely a ticket dispenser, an Emirates ID Card scanner, or another equivalent peripheral are the ones that use it the most frequently. These touch screen kiosks can display queue information and guide customers to their appropriate queues without the need for staff assistance. This significantly reduces staff workload while also ensuring smooth automated customer flow management.
Furthermore, some organizations and businesses use the ticket or token dispensing touch screen kiosks to not only dispense queue tickets but also to ask visitors to input information from various mediums. The kiosk software can automatically rely on that information from the serving agent, allowing for much faster service delivery once the customer arrives at the counter. While innovation has no bounds, technology undoubtedly does. Fortunately, the touch screen kiosk industry has expanded rapidly, and with each passing day, more manufacturers are developing exclusive technologies for touch screen kiosks, paving the way for a new revolution.
3. KIOSKS WITH INFORMATION TOUCH SCREEN
In Dubai, information touch screen kiosks are becoming increasingly popular. Essentially, the information touch screen kiosk’s purpose is to collect and process information before redistributing or presenting it for specific useful purposes and objectives. For example, we frequently see an information touch screen kiosk in libraries, which provides a complete catalogue as well as interactive features to navigate to specific categories or search for a book, among other things.
Major malls, outlets, and retail stores are another common example where the kiosk automatically gathers data and information and presents it to customers.
It also includes popular products, current promotions and offers, capability to discover a product, and/or a complete product/price catalogue. Information touch screen kiosks not only increase sales but also provide assistance to customers. The use of such devices can greatly improve the customer experience, and businesses that have installed information kiosks have reported a significant increase in sales.
Although it may appear complicated, setting up an information touch screen kiosk system is relatively simple and straightforward. It has a hardware and software component.
The software side handles the majority of the work, interacting with databases and other business information systems.
While processing all data in accordance with pre-established standards. After the system is operational, upgrades do not require manual intervention because everything is, of course, automatic. When automation is not possible due to technological constraints.
Our information touch screen kiosk still allows for exceptionally simple content.
Also information administration and can be seen and handled remotely.
4. INTERACTIVE TOUCH SCREEN KIOSK FOR SELF-SERVICE
In Dubai, self-service interactive touch screen kiosks have been deployed in large numbers, and the number is still growing. There is no distinction that only a specific industry or sector uses them; rather, all types and sizes of businesses, corporations, offices, government sectors, hospitals, educational institutions, banks, hospitality sector, food industry, retail sector, and everything in between use self-service interactive digital kiosks to improve their services, ensure customer satisfaction, and for low-cost expansion.
Thanks to a variety of hardware and software characteristics.
Self-service interactive touch screen kiosks can be upgraded with a wide range of applications. In the educational sector, for example, universities and institutes are automating student registration processes. Booking, reservations, and packages in the hospitality industry can be selected and purchased using online payment methods via a self-service interactive touch screen kiosk. Self-checkout terminals have been introduced to the retail sector using these kiosks. Customer signups, paperless registration, customer feedback, digital services, and many other options are available. There are countless applications for self-service interactive digital kiosks.
There are numerous hardware options for these kiosks.
Including the Emirates ID Card Reader, QR Code Scanner, Printer, Receipt Printer, Passport Scanner, POS, Cash Depositing, Customer Support Center Integrations, RFID Scanners, NFC, and many others.
Integration, data sharing, and synchronization with other corporate systems such as ERPs, CRMs, Inventory Management Systems, Digital Payment Systems, and others are also possible. This improves the capabilities of self-service interactive touch screen kiosks even more.
5. LOCATING TOUCH SCREEN KIOSKS
A great example of the kiosk revolution is wayfinding touch screen kiosks. In Dubai, these kiosks are very common in malls. Shopping malls, government offices, large facilities, educational institutions and universities, hospitals, campuses, metro stations, bus stations, airports, theme parks, and other large facilities.
Host guests and visitors can all benefit from wayfinding touch screen kiosks.
The wayfinding touch screen kiosks typically have a large touch screen and a powerful software engine.
That allows the system to cater to visitors and customers with 3D Maps, Virtual Tours, Information, and Details. Users can easily search the directory and catalogues by using an on-screen keyboard. The ability to use a wayfinding touch screen kiosk for marketing and advertising is another important advantage. Along with Maps and navigational tools, the huge screen has adequate room to play multi-media material.
