Challenging Factors Faced By Online Grocery Store

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Management of spoiled inventory

Business people are eager to address wastage as it is a critical issue. The impact of an online grocery store on a business can be understood in a number of ways. Inventory management systems can help to solve the problem. You might be able to create a new module to address the wastage problem with an online grocery ordering and delivery service. By integrating state-of-the-art grocery inventory management APIs, just-in-time supply systems can help to reduce inventory costs.

Inefficient Delivery Management

Managing and bringing visibility to the last mile in grocery delivery is one of the common challenges. As there are no one-size-fits-all solutions for grocery ordering and delivery, it is important to customize the system to fit your needs. Deliveries can be made more efficient with mobile apps for delivery drivers.

An application for grocery delivery leverages important features of mobile hardware such as geolocation and improves efficiency.

With one delivery system, customers often expect same-hour delivery, which makes it difficult to break the threshold for hyper-local segments. An efficient delivery system faces many challenges related to product quality, delivery time, and delivery costs.

The following are some common challenges and solutions that online grocery marketplaces face when delivering groceries:

Direct Delivery: 

Customers can order grocery delivery through the grocery marketplace in this grocery delivery logistic model. Fulfillment centers receive the order details and perform pick-up, packaging, and shipping tasks. Delivery partners then deliver the orders.

  • Challenge: 

Managing the online grocery store marketplace intuitively is the challenge here. In order to make available warehouses and storage spaces. The Marketplace owner will be required to spend additional money. In most cases, facility centers are located outside the city limits, which may make same-day deliveries more difficult. Managing delivery routes for on-time deliveries can also be a challenge.

  • Solution:

The marketplace admin can introduce the option of free delivery for bulk orders with a proposed minimum order value. In addition, the ability to complete deliveries on the same day regardless of the time at which the order was placed can be advantageous.


With click-and-pickup, customers can order groceries online and schedule self-pickup through a grocery marketplace. Self-pickup is customizable by the customer; meanwhile, an executive at the store will receive a notification when the order is ready through the marketplace.

  • Challenge: 

Managing a grocery eCommerce platform actively is the challenge here for the traditional grocery store. Secondly, prior labor should be hired to initiate properly packaging, staging, and delivering groceries to customers. In addition, infrastructure arrangements should be made to unload orders.

  • Solution:

It has the advantage of avoiding extra delivery costs since the customers will arrange to pick up the products themselves and bear any additional costs. The vendors will not have to coordinate a same-day delivery partner or make arrangements.

A partnered delivery is a combination of the direct delivery and self-pickup delivery models. When a customer places an order for groceries, he or she chooses when the order will be delivered. The customer can choose a specific store to receive the order. A delivery partner will be chosen by the owner of the grocery eCommerce website to fulfill deliveries.

    • Challenge: 

In this case, owners of online grocery stores have to determine whether their associated stores have enough inventory. Since customers can select which store they want to use, the service provider will have to partner with multiple locations to maximize sales. Deliveries may be more expensive.

    • Solution:

By offering a platform, traditional stores can increase sales and profits. Having no infrastructure to fulfill orders does not require the development of costly infrastructure by the stores. Deliveries can be handled by employees, so no additional personnel is required.

Micro Fulfilment Centers:

The grocery eCommerce website will allow customers to place an order and select a delivery date. Micro Fulfilment Centers can facilitate deliveries instead of self-pickups for website owners. MFCs will also be notified when the order is placed by the customers based on their postal codes. MFCs will take responsibility for processing and picking orders.

    • Challenge: 

Because MFCs are designed specifically to fulfill online grocery sales, 24-hour inventory availability is a challenge. A marketplace administrator must maintain personal inventories to minimize the chances of missed leads and failed order fulfillment.

    • Solution: 

Partnering with MFCs can benefit the grocery online market because no additional labor is required. MFCs can be used for effective inventory management with the help of analytics and reports.

Also Read: Important Tips for Safe Online Shopping


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