Around 80 percent of the customers say they love choosing a repair shop where they are treated differently and uniquely. That means, if you want to stand out among other repair shops, you need to make smart choices.
Be it cashless payments, faster checkouts, or digital receipts; your auto repair shop needs to have a system that handles it all. But yes, if you think your repair shop is working fine without these things too, so let us tell you the consequences. After two or more years, when customers are used to amazing experiences, they won’t choose you. Why? Because you are way too old for them to do business with. You’ll be among those few repair shops across the country who operate by the mantra, “If it isn’t broke, don’t fix it.”
Getting an automated system is a new way to get business and customers. It doesn’t change the way you do business, but it adds value to your regular efforts. No, it is not complicated at all. With a little guidance, you can master all the features of your auto repair shop software.
It helps in almost every aspect of your business. Point of sale software is a new way to get business, but it doesn’t require a change in how you do business. Even if your team is not tech-savvy, an automated system is less complicated than any new car’s onboard computer.
Getting a smart automotive management system can streamline your operations, provide you an edge over your competitors, and assist in providing an outclass customer experience. So, how to use it to your advantage?
Read below to find out the five important reasons why your auto repair shop can’t grow without a smart, automated solution.
Streamline Sales
Getting a system that records your daily repairs and sales will help you in the month-end reconciliation. You might be thinking, why do I need it for my small repair shop? Well, consider keeping all the sales and repair receipts in a file, and what if you lose it? All the records with value information will be lost, and there will be no backup.
Even the smallest repair jobs need attention and are recorded in a system that can calculate your total profit monthly and annually. And if you have multiple repair garages, managing all of them with a single software is super easy and handy. Not only it shows all sales and operations, but you can easily book sales for another location if one repair shop is closed.
By investing in smart mechanic shop management software, you can expand the reach of your business and products. You can add a modern touch to your transactions but accepting cashless payments for repair.
Easier Tasks and Team Management
In the holiday season sales, your auto repair shop might be giving out discounts on different services. It is that time of the year when everyone rushes to get discounts. Your automated system will play the role of a savior then. While having multiple repair jobs at a time and fewer technicians to perform them all, you can delegate tasks with timelines to your team.
You can also check which technician is going above and beyond to meet the timelines. It can also be an effective way to track sales by individual employees. Similarly, when you track employees, they also become more aware of their own personal sales targets and objectives.
Along with team management, your Automotive Shop Management system can be used in identifying where sales can be improved.
Inventory Management
Keeping replacement parts all in check is a big hassle. Once you count them all, the other moment, the number changes. Repair shops face this challenge of inventory management, and that’s why a system should be there for your help.
Inventory is that one thing in a repair store that must be known. Otherwise, when you start repairing something and find out that the required part is out of stock, that’s a big problem. If you don’t take it seriously, the chances are that you never know what you’ll get in your storeroom.
A workshop management system keeps you away from inventory mismanagement. It tells you the total count of available parts and products and updates the inventory in real-time. As soon as the replacement part is in use, the records are revised. That’s how you always stay on top of your inventory, know exactly what you have and where did you use it. A modern POS system will allow you to track all of the inventory that enters and exits your stores.
Cost & Time Saving
Obviously, when the system handles routine tasks and complex operations, you’ll automatically save effort and labor costs. With a car shop management system, you can speed up the checkout process.
Speeding up the inventory management system will leave you with plenty of time to focus on other important aspects of growing your business.
You’ll get faster payroll processing. The system will calculate working hours and total repairs done by a technician and will automatically compute payroll. You no longer have to write on receipts and keep them safe for future references. You can search for any transaction you want, regardless of how old the transaction is: the system doesn’t forget anything.
Eliminating Guesswork
When it comes to preparing a receipt for an auto repair service, there might be ambiguity in the repair costs, labor costs, and total hours required to get the job done. However, having an intelligent workshop management system will save you from hours of evaluation and keep the confusion out of your head.
Also, with the right system in place, you can always reconcile your cash flows at any point of the day. We understand that a lot is going on in a small business to get it running smoothly, and cash flows play the most vital part in it. Know about monthly repair jobs and check the replacement parts associated with them. Additionally, identify the customers bringing maximum revenue to your business.
Here’s another point where a management system can eliminate guesswork and reduce human errors. It is at the time of accepting payments. Hand-written receipts are prone to more mistakes rather than a system recording them efficiently. Therefore, choose accuracy for your business and never lose any important records with your management system.
Real-Time Reporting
Yes, running a business always needs stats and accurate stats. The more data you have, the more you can grow your business with intelligent decisions. A vehicle repair shop software can do it for you. With a built-in reporting module, you can see all of your sales reports, repair tasks, parts used, total cost occurred, and profit earned in a specific time period.
It lets you generate reports via multiple search filters. Also, using real=time reporting, you can always check:
- Which car repairs are most frequent?
- When your store is the busiest
- Which marketing campaigns are most effective?
- Which replacement parts are most popular and in use?
- Which employees are performing at the highest levels?
Summing it up all:
Research for the system that fulfills all your business needs and goes for it. Not because it is a trend and everyone is using it, but the right system will help make your business more cost-focused, save time and effort, can improve your relationships with customers, offer faster checkout experiences, make your business more flexible, fetch useful reports, and record vital inventory and revenue data. Good Luck!